Help

The Bliss Baby Charter tool is designed to best work within Google Chrome web browser. It is compatible with Microsoft Edge, Safari and Firefox however for a better experience please use Google Chrome. 

If you have any problems such as accessing or saving your audit.  We recommend following the steps before contacting us. 

  1. Use the latest version of Google Chrome

  2. Run incognito mode

  3. Try using another computer 

Use the latest version of Google Chrome.
We recommend all users to use the latest version of Google Chrome when accessing the tool.  

Please make sure you have the latest version installed

If you’re unable to install the browser please contact your IT department for their assistance. Alternatively, you can visit the Google Chrome installation page.  

Run incognito mode

There may be a plugin or a problem with your web browser.  We would recommend you try accessing the tool via an incognito window. 

  1. On your computer, open Chrome.

  2. At the top right, click More New Incognito Window.

  3. A new window appears. In the top corner, check for the Incognito icon.

Try using another computer

In order to identify if the problem is related to your computer.  We would recommend if possible trying another computer to access the Bliss Baby Charter tool. 

For further support regarding the Bliss Baby Charter audit tool please contact us or try browsing our frequently asked questions on the Bliss website.